Last updated: 05/02/2025

At Authen Brand, we are committed to shipping your orders quickly and efficiently. Please read our shipping policy to understand our processing times, fees, and procedures.

1. Shipping Areas

We currently ship to the United States and worldwide. If your address is not eligible, please contact us at Email: support@authenbrand.com for further assistance.

2. Processing Times
• All orders are processed within 7 to 15 business days after payment confirmation.
• During peak periods (holidays, promotions), processing times may be slightly extended.

3. Delivery Times

Estimated delivery times vary depending on your location and the selected carrier:

• United States: 7 to 15 business days

• International: 7 to 15 business days

Note: Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or weather conditions.

4. Shipping Fees

Shipping fees are calculated at checkout based on:
• The destination
• The weight and size of the items

We occasionally offer promotions or free shipping on certain orders (for exemole, orders over 200$).

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can track your package directly on the carrier’s website.

6. Delivery Issues

a. Incorrect Address:It is your responsibility to provide the correct address. If an order is returned to us due to an incorrect address, additional fees may apply for reshipping.

b. Lost or Damaged Packages:
• If your package is lost or damaged during transit, please contact us immediately at

Email: Support@authenbrand.com

or

Phone:+1 (561)-542-2135

• We will work with the carrier to resolve the issue promptly.

7. Returns and Exchanges

For information about returns, please refer to our Refund Policy  

8. Contact Us

If you have any questions or concerns regarding your order or delivery, contact us at:
• Email: support@authenbrand.com
• Phone: 561-542-2135