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Have a question? Need assistance? We’re here to help!
At Authen Brand, your satisfaction is our priority. Whether you have a question about an order, a return, or a potential collaboration, our team is ready to assist you as quickly as possible.
Vous avez des questions ?
Need immediate assistance? Contact us directly:
Email: support@authenbrand.com
Phone: +1 561-542-2135
Business Hours:
Monday - Thursday: 9:00 AM - 7:00 PM (Eastern Time)
Friday: 9:00 AM - 2:00 PM (Eastern Time)
Why Contact Us?
Order Tracking – Want to check the status of your shipment?
Returns & Refunds – Need to request a return or have an issue with a product? We’re here to help.
Collaboration & Partnerships – Are you an influencer, creator, or business? Let’s talk!
Other Inquiries – Questions about our products, services, or offers? Feel free to reach out!
Notre magasin
123, rue Faux
Toronto, Canada
Du lundi au vendredi, de 10h à 21h
Samedi, 11h - 21h
Dimanche, 11h - 17h
FAQs
Frequently Asked Questions
How long will shipping take?
Shipping times vary depending on your location. On average, orders are delivered within 7 to 15 business days.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
How do I know if my order is confirmed?
Once you place an order, you will receive a confirmation email with your order details. If you do not see the email in your inbox, please check your spam or junk folder. If you still haven’t received it, contact us at support@authenbrand.com for assistance.
Can I change my shipping address after my order is placed?
We process orders quickly to ensure fast shipping. If you need to change your shipping address, please contact us at support@authenbrand.com within 12 hours of placing your order. After this time, we may not be able to modify your shipping details.
